Customer Success Agent - Incrediblue

We’re looking for an ambitious professional to join our world-class team in what is becoming one of the world’s most innovative travel brands. We are an innovation driven, committed and fun to be around team, where every contribution, no matter how little or big, counts. With growth comes great responsibility, so if you're a passionate boater who wants to work in a world-class internet company, you are in the right place. As with all incrediblue team members, we’re looking for someone who takes pride in their entrepreneurial spirit, discipline, proactivity, guerilla mindset and great teamwork skills. That’s us!


As a Customer Success Agent dedicated to Yacht owners, you will have a very demanding and important role. You will continuously build our market position in order to increase awareness of our brand as well as yacht listings by developing business relationships. Your responsibilities will include the following:

  • Act as key contact to train and educate suppliers
  • Onboard any yacht owner who wants to join incrediblue
  • Build trust with potential suppliers via in-person meetings, phone and email
  • Generate new interested leads
  • Establish relationships with new supply partners
  • Develop a relevant network to strengthen the company’s brand
  • Design the launch strategy to ensure a long-term presence and expansion in a specific territory (supplier value proposition, supplier acquisition model, local marketing and communication plan
  • Make sure that published yachts are offering the expected Service Level
  • Attend industry related events as needed
  • Identify and gather seasonal offers to promote in order to increase bookings


We are looking for enthusiastic, self-motivated and organized candidates with a good understanding of the yacht charter industry, a customer mindset and a passion for e-commerce, that meet the following requirements:

  • 1+ years’ experience in travel/tourism industry or a related field
  • Excellent usage of English and Greek, both verbal and written
  • Self-motivation and self-sufficiency, asking guidance and direction when needed
  • Great communication skills
  • Great computer and internet skills
  • Genuine passion and availability for yachting


  • Apple workstation