Executive Assistant / Office Manager - Yoyo Wallet

Fitzrovia, London, United Kingdom

Company Profile and Mission

Launched in 2014 at Imperial College London, Yoyo Wallet has become the UK’s fastest growing mobile wallet by expanding across hundreds of University and Corporate locations. In the process Yoyo has developed a unique platform that opens up a global opportunity to power seamless payment and loyalty experiences for retailers, developers and financial institutions across the world. Founded by Alain Falys and Michael Rolph, Yoyo has raised significant funding ($15m as of September 2015) and built a team of energetic entrepreneurs who know how to get things done. With so much potential ahead, Yoyo is looking for an Executive Assistant Office Manager to join the team. If you are looking to join a fun, fast growing FinTech firm, keep reading.

Role Objectives

Based in London, the Executive Assistant Office Manager will report to the CEO of Yoyo Wallet. We are looking for an energetic and proactive self starter with a strong sense of initiative and ownership. The Executive Assistant Office Manager will be an essential part of the office and team ensuring the administrative activities to facilitate a smooth running office are in place. Yoyo Wallet is a fast, fun, and dynamic environment and we need someone join the team who can bring the same energy to the table.

Job Specifications

  • Manage the collective office calendar along with the individual calendars of the CEO and CRO (and occasionally other members of the Executive Management Team (EMT)). This includes scheduling appointments, anticipating needs, avoiding and/or managing conflicts, and rearranging internal and external meetings (based on priority and/or importance)
  • Develop a strong understanding of Yoyo Wallet and their customers to make best possible decisions to assist the company
  • Manage urgent requests via telephone and/or email during times the EMT are unavailable to take action
  • Format and edit draft emails, memos, reports and presentations on behalf of the EMT and/or employees using strong judgment while maintaining confidentially on any sensitive information
  • Coordinate and arrange on-site and off-site meetings and events including logistics (e.g., communication, location, meals, equipment, materials, RSVPs, AV and travel)
  • Coordinate domestic and international travel arrangements and itineraries as required
  • Provide additional support as requested by the EMT and also act as back-up support for other employees as needed
  • Order and maintain stationary supplies and equipment
  • Partner with Finance to record office expenditures and manage the budget
  • Partner with HR and Operations to maintain office policies and organize office layout as required
  • Partner with Recruiting and Hiring Managers to assist in the onboarding process of new employees
  • Create and maintain an organized filing/document process for electronic and paper documents
  • Ensure employees maintain good condition of the office
  • Organize and coordinate fun team events and initiatives (all staff meeting agendas, events, conferences and parties)
  • Administrative duties such as filing, answering general e-mail inquiries, preparing couriers and packages
  • Greet and help any visitors in the office


  • Bachelors Degree in Business, English, Marketing, or related field is an asset
  • 1+ years working in start up and/or entrepreneurial corporate environment in an administrative, operational, or office management capacity
  • Previous exposure or professional experience with event management is an asset – or an interest in throwing good events!
  • Excellent written and verbal communication
  • Additional language expertise is an asset (Spanish, French, etc.)
  • Strong attention to detail with demonstrated project management and problem solving skills
  • Personable, enthusiastic, and articulate
  • Entrepreneurial outlook and fun spirit
  • Technically savvy with strong working knowledge of Word, Excel, and PowerPoint
  • Strong presentation skills
  • Ability to manage competing timelines and priorities in a composed fashion
  • Proven ability to differentiate when to take action independently or to partner as a team
  • Demonstrates sound judgment regarding confidential and sensitive matters
  • Enjoys effective collaboration with people at all levels
  • Must like working in a fun, collaborate, and fast environment


  • London based with occasional travel


  • Get £100 per month in Yoyo credit to spend at Yoyo retailers (thats coffee, tea, and food!)
  • Competitive salary packages
  • Private health care
  • Work on challenging real-world problems of which you can take ownership
  • Build something today and see it in others hands tomorrow